Shipping Policy

This Shipping Policy explains how and when your order will be delivered by Berthier Paris.

1. Order processing
All orders are processed within 1 to 2 days, excluding weekends and public holidays.
A shipping confirmation with a tracking number will be sent to you by email once your package has been dispatched.

2. Delivery times
Due to high demand, delivery takes on average 5 to 8 days.
Delays may occur during peak periods.
Thank you for your understanding.

Delivery times are provided for information purposes only and do not constitute a contractual guarantee.

3. Delivery areas
We primarily ship within France.
For international delivery, including the United States, additional shipping fees may apply depending on the destination.

4. Shipping fees
Shipping costs are automatically calculated at checkout and are clearly displayed before payment.
From time to time, we may offer free shipping promotions, which will be visible on our homepage or banners.

5. Lost or delayed parcels
If you have not received your order within 10 days, please contact us at: contact@berthierparis.com and include your order number.
We will open an inquiry with the carrier and keep you informed as soon as possible.